Warranty

1-year warranty

All Elohaven lighting is covered against manufacturing faults for 1 year from the date of delivery.

What is covered

  • Electrical faults in the fitting, wiring or integrated LEDs
  • Defects in materials or finish under normal use

What is not covered

  • Bulbs and batteries
  • Damage caused by incorrect installation, misuse or accidents
  • Normal wear and natural variation in materials such as stone, wood and glass
  • Use outdoors of products not rated for outdoor use

How to make a claim

Email Ombrenest@gmail.com with your order number, a description of the fault and photos or a short video. We will offer a repair, replacement part, replacement item or refund.

This warranty does not affect your statutory rights.